This User Agreement along with Terms Of Service (collectively, the 'User Agreement') forms the terms and conditions of MBO ROOM AND RESORT Private Limited ('MBO').
Any person ('User') who inquiries about or purchases any products or services of MBO through its websites, mobile applications, franchisees, etc. (all the aforesaid platforms collectively referred to as 'Sales Channels') agree to be governed by this User Agreement. Both User and MBO are individually referred to as 'Party' and collectively referred to as 'Parties' to the User Agreement.
The User must be at least 18 years of age and must possess the legal authority to enter into an agreement. If you are below the age of 18 years, you shall not register as a User of the Website and shall not transact on or use the Website. As a minor if you wish to use or transact on the Website, such use or transaction shall only be made by a person of legal age. MBO reserves the right to terminate your membership and/or block access to the Website if it is discovered that you are a minor or income pertaining to your age entered at the time of creation of account is false.
All content provided through various Sales Channels, including but not limited to audio, images, software, text, icons and other material are protected under applicable intellectual property laws. User cannot use this Content for any other purpose, except as specified herein.
There are a number of proprietary logos, service marks and trademarks displayed on the Website and through other Sales channels of MBO. MBO does not grant the User a license, right or authority to utilize such proprietary logos, service marks, or trademarks in any manner. Any unauthorized use of the content will be in violation of the applicable law.
The Website is meant to be used by bonafide User(s) for a lawful use. User shall not distribute, exchange, modify, sell or transmit anything from the Website, including but not limited to any text, images, audio, and video, for any business, commercial or public purpose.
MBO reserves the right, in its sole discretion, to terminate the access to the Website and the services offered on the Website for any reason whatsoever. MBO will always make its best endeavors to ensure that the content on its websites or other sales channels are free of any virus or such other malwares.
MBO reserves the right to periodically make improvements or changes in its Website at any time without any prior notice to the user. User(s) are requested to report any content on the Website which is deemed to be unlawful, objectionable, libelous, defamatory, obscene, harassing, invasive to privacy, abusive, fraudulent, against any religious beliefs, spam, or is violative of any applicable law to report@mborooms.com.
User(s) shall not host, display, upload, publish, transmit or share any information on MBO's website or app which:
User(s) can report any content on the Website/App which is deemed to be unlawful, objectionable, libelous, defamatory, obscene, harassing, invasive to privacy, abusive, fraudulent, against any religious beliefs, spam, or is violative of any applicable law by writing to ipr@mborooms.com.
MBO shall endeavor to review all complete and valid complaints within the prescribed timeframe under applicable law. The information shared as part of the complaint shall clearly identify the violations, location of the material on the Website, and contact information of the complainant.
Except with the prior registration with MBO as B2B agents, priority partner or a franchisee, and explicit permission of MBO to use the Website, all travel agents, tour operators, consolidators or aggregators are barred from using this Website for any commercial or resale purpose. If any such bookings are detected, MBO reserves the right to cancel all such bookings immediately without any notice and also to withhold payments or any refunds thereto.
Unless MBO explicitly acts as a reseller in certain scenarios, MBO always acts as a facilitator by connecting the User with the respective service providers like hotels, restaurants, etc. MBO's liability is limited to providing the User with a confirmed booking as selected by the User.
Any issues or concerns faced by the User at the time of availing any such services shall be the sole responsibility of the Service Provider. MBO will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence on part of any Service Provider.
Users are advised to check the description of the services and products carefully before making a booking. User(s) agree to be bound by all the conditions as contained in booking confirmation or as laid out in the confirmed booking voucher.
The User undertakes to abide by all procedures and guidelines, as modified from time to time, in connection with the use of the services available through MBO. The User further undertakes to comply with all applicable laws, regulations, orders, directions etc. issued by either the Central Government, State Government, District Authorities or any other statutory body.
While registering on the Website, the User will have to choose a password to access that User's account and User shall be solely responsible for maintaining the confidentiality of both the password and the account as well as for all activities on the account. It is the duty of the User to notify MBO immediately in writing of any unauthorized use of their password or account or any other breach of security.
MBO keeps all the data in relation to credit card, debit card, bank information etc. secured and in an encrypted form in compliance with the applicable laws and regulations. MBO adopts the best industry standard to secure the information as provided by the User. However, MBO cannot guarantee that there will never be any security breach of its systems.
The data of the User as available with MBO may be shared with concerned law enforcement agencies for any lawful or investigation purpose without the consent of the User.
Last updated: January 2025 | MBO ROOM AND RESORT PVT LIMITED | GST: 09AARCM3273H1Z0